As a modern day small business owner, you are the creative talent, the skilled hands, the technical expert and the customer service representative all rolled into one. You manage supply chains and vendor relationships. You purchase and receive product. You kit and assemble. You track sales and fulfill customer orders. You manage inventory and provide your customers with an unboxing experience that encourages repeat sales.
But most importantly, you generate the revenue needed to ensure your business model is sustainable.
At Fulfillment Support Services, we’re here to give you back the time and energy you need to focus on the aspects of business that drive sales and build your brand.
When you’re supported by our comprehensive fourth party logistics (4PL) service, you can rest assured that your product will be handled with the same level of care you would use yourself. We will work directly with your vendors, receive your product, manage your inventory, kit and assemble as needed, store your materials safely and securely, track and fulfill your orders promptly, meet your branding and packaging expectations, and provide your customers with a point of contact to ensure they feel supported post-purchase.
We will communicate with you during every step of the process so you can speak confidently to your stakeholders about your ability to meet customer expectations. Our fulfillment experts will be available to answer any questions, understand your developing needs and find efficient solutions, as well as reduce errors, waste and unnecessary expenditures.
Whether you’re a new business just working through your first set of orders, or you’re an established business looking to change directions or reduce costs and maximize efficiency - we are able to help you meet your goals, your way. We’re here to work with you to define what success looks like, provide routes forward, and incorporate the needs and expectations of your decision making team.
Let us help you get out of the daily grind and get back to the tasks that ensure your business continues to flourish.
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